Frequently Asked Questions

We have compiled answers to the most common inquiries. Should you require further assistance, our concierge team is always at your disposal.

The Noble employs an innovative air-pressure system. Simply insert the needle through the cork, pump the handle 4–7 times to build pressure, and the cork extracts smoothly and effortlessly. The integrated foil cutter prepares the bottle beforehand. No twisting, no broken corks, no effort—just the pure pleasure of opening a fine bottle.

Yes, the Noble is designed to work seamlessly with natural cork, synthetic cork, and even aged or fragile corks. Its gentle air-pressure mechanism ensures safe extraction without damaging the cork or leaving fragments in your wine.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for orders within Portugal. All transactions are secured with industry-standard encryption to protect your financial information.

Every item ships in our signature presentation box, suitable for gifting. For special occasions, we offer premium gift wrapping with a personalized card at no additional charge. Simply add a note to your order or contact our concierge team.

The Noble requires minimal maintenance. After each use, simply wipe the needle with a damp cloth and ensure it is completely dry before storing. The robust construction is designed for years of reliable service. Avoid dishwashers and harsh chemicals to preserve the finish.

All L'Art du Vin products are covered by a comprehensive 2-year warranty against manufacturing defects. Should you encounter any issues, our customer service team will arrange a replacement or repair promptly.

Once your order ships, you will receive a confirmation email with a tracking number. You can monitor your shipment's progress in real-time through our carrier's tracking portal or your account dashboard.

Yes, we ship worldwide. All international orders are fully insured and tracked. Delivery times and customs duties vary by destination. Please visit our Shipping page for detailed information on rates and estimated delivery times.

Absolutely. We source exclusively from trusted European artisans and authorized manufacturers. Every product is guaranteed authentic, and we never sell counterfeits or imitations. Your satisfaction and trust are paramount.

Our concierge team is available Monday to Friday, 9:00–18:00. You can reach us by email or phone, and we guarantee a response within 24 hours. We are here to ensure your experience with L'Art du Vin is exceptional.

Still Have Questions?

Our concierge team is here to assist you. Contact us and we'll respond within 24 hours.

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